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New Insight on Customer Loyalty, other industry news [LICCONNECT VERSION OF THE LIC BULLET]

  • 1.  New Insight on Customer Loyalty, other industry news [LICCONNECT VERSION OF THE LIC BULLET]

    Posted 03-18-2021 13:09

    Featured webinar and other news from the Life Insurers Council
    March 18, 2021

    A New Lens on Loyalty:
    The Cross-Sell Paradigm Shift

    LIC Webinar Featuring Maddock Douglas, Remark


    On March 18, 2021, 2-3:30 p.m. EDT, Maria Ferrante-Schepis of Maddock Douglas and Steve Gaertner of ReMark USA will present a webinar packed with research-based insights to help insurance companies leverage the value of their in-force business with a newer understanding of customer loyalty. Same-day registrations will be accepted for the live event, and the recording will be available from LIC afterward.
     

    Funeral Concierge Benefit Boosts IUL Market Share for Transamerica

    In reporting 2020 second-half results, Aegon CEO Lard Friese noted, "Transamerica's market share gain in Index Universal Life has been advanced by adding a funeral concierge benefit at no direct cost for qualifying life insurance policyholders." The benefit, which provides access to third-party service provider Everest Funeral Package LLC, was first announced in July 2020.

    READ THE PRESS RELEASE



    MRS Launches Annuity e-App

    Management Research Services announced the launch of a no-code, cloud-based e-App platform for annuities. The product is designed to increase sales, streamline processes, and improve overall customer experiences, with: 
    • 100% in-good-order applications
    • Error rate removed
    • Applications processed in minutes vs days or months
    • Auto-populating State Beneficiary legal clauses
    • e-Signature collection for up to 8 individuals

    READ THE PRESS RELEASE


    Assurant to Sell Global Preneed to CUNA Mutual Group for $1.3 Billion

    Assurant, Inc., a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, announced March 9, 2021, that it has entered into a definitive agreement to sell its prearranged funeral insurance and final expense business, Global Preneed, and related legal entities and assets to CUNA Mutual Group, a broad financial services provider, for approximately $1.3 billion in cash. As part of the announcement, Assurant also outlined an enhanced capital deployment plan and its outlook for 2021.

    READ THE PRESS RELEASE


    Teachers Life Selects the Breathe Life Platform as Cornerstone of Digital and Brand Transformation Strategy

    Breathe Life, the digital distribution platform provider for the life insurance industry, announced March 16, 2021, that Teachers Life has selected them as a key pillar of its digital and brand transformation strategy. A mission-driven fraternal insurer, Teachers Life is embracing digital-native technologies to improve the member experience, support new product offerings, and grow the business.  

    READ THE PRESS RELEASE


    Upcoming LIC Events

    Here are LIC meetings coming up through early August. See the full list at  www.loma.org/LIC/Events.aspx

    A New Lens on Loyalty – The Cross-Sell Paradigm Shift
    LIC Webinar  |  Presented by Maddock Douglas and ReMark USA
    Wednesday, March 24, 2021, 2-3:30pm ET

    LIC Human Resources Committee Conference Call
    Wednesday, March 24, 2021, 2-3:30pm ET
    Featuring "Developing Leadership from Outside the Industry," by Cynthia Tidwell, Royal Neighbors of America

    LIC Operations Committee Conference Call
    Wednesday, March 31, 2021, 2-3:30pm ET
    Featuring "Cloud Technology & Your Business," by Troy Schake, United Systems and Software

    LIC Technology Committee Conference Call
    Wednesday, April 7, 2021, 2-3:30pm ET

    LIC ERM Committee Meeting (Virtual)
    Hosted by ELCO Mutual
    Wednesday, April 14, 2021, 10am-3pm ET

    LIC Financial & Tax Accounting Committee Meeting (Virtual)
    Hosted by Larson & Company
    Wednesday, May 12, 2021, 10am-3pm ET

    LIC Laws & Legislation Committee Conference Call
    Wednesday, May 19, 2021, 2-3:30pm ET

    LIC Final Expense Profitability Workshop (Virtual)
    Co-Hosted by Optimum Re
    Tuesday & Wednesday, June 8-9, 2021, 10am-3pm ET

    LIC Supplemental Products Committee Meeting (Virtual)
    Hosted by Sydney Consulting Group
    Wednesday, June 23, 2021, 10am-3pm ET

    LIC Marketing Committee Meeting (Virtual)
    Wednesday, July 21, 2021, 10am-3pm ET

    LIC Home Service Committee Meeting (Virtual)
    Wednesday, August 11, 2021, 10am-3pm ET

    LIC CEO Forum Summer Meeting (Virtual)
    Hosted by American Savings Life Insurance Company
    Tuesday, August 31, 2021, 10am-3pm ET


    LIC Premier Sponsors

    LIC's Premier Sponsors provide support to all LIC events throughout 2021.
     


     
    Parkway Advisors
    Parkway Advisors is focused on being the best most respected provider of service in the insurance industry. Parkway offers asset management, consulting, and statutory investment reporting services that are customizes to the needs of each insurance client. Through Parkway's emphasis on personal service, custom solutions, and strong communication, our clients have enjoyed historically strong performance success, especially during the financial crisis and the low interest environment that has followed. www.parkwayadvisors.com
     

     
    Management Research Services
    MRS provides a high-end technology product to life, health, and annuity insurance industries. MRS has invested heavily in our technology platform to create a foundation for the next revolution in life insurance.  MRS's No-Code platform gives you all the tools needed to build a highly secure, complex application that efficiently collects voice and electronic data without writing a single line of code.  The result is a vastly reduced time to market with no initial or ongoing maintenance costs making the total cost of ownership substantially lower than status quo solutions. managementresearchservices.com
     
    iPipeline
    iPipeline is a leading provider of low code, cloud-based software solutions for the life insurance and financial services industry. Through our SSG Digital, end-to-end platform, we provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, user-driven configuration, consumer delivery and self-service, and agency and firm management. www.ipipeline.com
     
    thinktum inc
    thinktum is a technology company with a strong commitment to innovation, leadership and a responsibility to give back to the communities in which we serve. thinktum's dimmpl platform offers modular InsurTech systems that support true end to end functionality via multiple distribution models. Whether it be face-to-face or non-face-to-face, affiliate or direct-to-consumer, dimmpl supports you from early prospecting straight through to policy delivery. www.thinktum.com
     
    Trilogy Actuarial Solutions
    Let Us Be Your Actuaries. We are a trio of actuaries with a combined 45 years of experience providing exceptional service to insurance companies, fraternal benefit societies, and marketing organizations. We can support your existing actuarial staff or serve as your entire in-house actuarial department. We understand the value of a dedicated in-house team and we will endeavor to replicate this experience for you. Our goal is to seamlessly integrate into your organization and culture. www.trilogyactuarial.com
     
    Equisoft
    Over 25 years' experience helping small and mid-sized life insurers & Fraternals solve their biggest challenges.
    Overcoming legacy system drag on business growth: Modern policy admin system that eliminates the legacy platform challenges slowing product innovation.

    Meeting today's heightened customer expectations:
    Creating superior digital experiences with state-of-the-art front-end tools.

    Quickly adapting to any type of market disruption: Helping insurers surpass their business objectives, even in the face of constantly changing market conditions.
    See how we can help your team at: equisoft.com.
     

    SEE ALL LIC SPONSORSHIP OPPORTUNITIES



    About The LIC Bullet

    The Bullet is the official e-newsletter of the Life Insurers Council, which has been providing networking and practical business solutions for life insurers since 1910. As a council of LOMA, LIC serves the unique needs of small-to-midsize member companies, offering a personal network of peers with practical solutions to shared challenges. The Bullet delivers immediate and relevant industry news and editorial.

    LIC E-News Online Community: As a networking organization, we welcome dialogue and input from our readers – therefore we are transitioning the Bullet to its new home in the LIC E-News online community at LICConnect. All Bullet subscribers have access to this forum, and others can request access by contacting lic@loma.org.
     
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    Copyright © 2021, All rights reserved.


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    Audrey Wittenburg ALMI, ACS
    Associate Director
    LIC
    Silver Spring MD
    (703) 975-5626
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